1. Introduction
Punchup ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you register on the Service, including:
- Name and email address
- User account credentials
- Profile information
- Any other information you choose to provide
Usage Data
We automatically collect certain information when you visit, use, or navigate the Service:
- Log and usage data (IP address, browser type, operating system)
- Device information
- Location data (approximate location derived from IP address)
- Cookies and similar tracking technologies
Content Data
We collect and store the content you create, upload, or process through our Service, including tour dates, venue information, text extractions, and any other data you input into our tools.
3. How We Use Your Information
We use the information we collect or receive:
- To provide, operate, and maintain our Service
- To improve, personalize, and expand our Service
- To understand and analyze how you use our Service
- To develop new products, services, features, and functionality
- To communicate with you for customer service, updates, and marketing purposes
- To process your transactions
- To send you technical notices, updates, security alerts, and support messages
- To respond to your comments, questions, and requests
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations
4. Sharing Your Information
We may share your information in the following situations:
- With Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf
- For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition
- With Your Consent: We may disclose your personal information for any other purpose with your consent
- Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities
We do not sell your personal information to third parties.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your information to another service
- Objection: Object to processing of your personal information
- Restriction: Request restriction of processing your personal information
To exercise these rights, please contact us at [email protected]
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
9. Third-Party Services
Our Service may contain links to third-party websites or services that are not owned or controlled by Punchup. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every site you visit.
10. Children's Privacy
Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us. If we discover that a child under 13 has provided us with personal information, we will delete such information from our servers immediately.
11. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to the transfer of your information to the United States and other countries.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected]